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Insurance & TPA Services

At Cancer Institute (WIA), Adyar, we are committed to providing seamless, transparent, and patient-friendly insurance services. Our dedicated Insurance Desk supports patients in availing cashless hospitalization and reimbursement claims with ease.

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Empanelled Insurance & TPA Partners

We are empanelled with a wide network of Insurance Providers, Government Schemes, and TPAs:

Government Health Schemes

Ayushman Bharat – Pradhan Mantri Jan Arogya Yojana (PMJAY)
Ayushman Bharat – Pradhan Mantri Jan Arogya Yojana (PMJAY)
Tamil Nadu Chief Minister Comprehensive Health Insurance Scheme (CMCHIS)
Tamil Nadu Chief Minister Comprehensive Health Insurance Scheme (CMCHIS)
Tamil Nadu New Health Insurance Scheme (TNHIS) – Employees
Tamil Nadu New Health Insurance Scheme (TNHIS) – Employees
Tamil Nadu New Pensioners Health Insurance Scheme (TNNPHIS)
Tamil Nadu New Pensioners Health Insurance Scheme (TNNPHIS)

Facilitated through Medi Assist & Mdindia TPAs as applicable

Public Sector Insurance (GIPSA / PPN Network)

National Insurance Company Ltd
United India Insurance Company Ltd
The New India Assurance Company Ltd
The Oriental Insurance Company Ltd

Private Health Insurance Companies

Aditya Birla Health Insurance Co. Ltd
Bajaj Allianz General Insurance Co. Ltd
Care Health Insurance Limited
Cholamandalam MS General Insurance Company Ltd
Generali Central Insurance Company Limited
HDFC ERGO General Insurance Company Ltd
ICICI Lombard General Insurance Ltd
Star Health and Allied Insurance Co. Ltd
SBI General Insurance Company Limited
Niva Bupa Health Insurance Co. Ltd
Galaxy Health Insurance
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Third Party Administrators (TPA)

Medi Assist Insurance TPA Pvt. Ltd
Volo Health Insurance TPA Pvt. Ltd
Vidal Health Insurance TPA Pvt. Ltd
Ericson Insurance TPA Pvt. Ltd

Cashless Hospitalization

We provide cashless hospitalization services for the above insurance providers and schemes, subject to:

Eligibility & Requirements

Policy terms & conditions

Patient eligibility

Pre-authorization approval from Insurance Company / TPA

Process:

Cashless Workflow5 Sequential Stages
01

Submit Insurance Card & ID Proof at admission

02

Pre-authorization request sent to insurer

03

Approval received from Insurance Company/TPA

04

Treatment initiated

05

Final bill settled as per approval

Emergency cases will be handled on priority basis.

Reimbursement Facility

If cashless facility is not applicable, patients can avail reimbursement.

Process:

Reimbursement Procedure4 Sequential Steps
01

Patient settles the hospital bill

02

Collect all original documents

03

Submit claim to Insurance Company

04

Claim processed as per policy terms

This is applicable exclusively for the insurance category and does not apply to the discount category.

Documents Required

Valid Insurance Card

Government ID Proof (Aadhar /PAN)

Doctor’s Prescription / Admission Advice

Previous Medical Records (if applicable)

Policy Details

Ration card (CMCHIS Scheme)

PETCT Report

Biopsy report

Insurance Desk Timings

Working Hours9:00 AM – 6:00 PM
Saturday Hours9:00 AM - 1:30 PM
SundayHoliday
Government Holidays9:00 AM – 1:30 PM

Limited support available at the Insurance Desk on government holidays.

Contact – Pvt Insurance Desk

Cancer Institute (WIA), Adyar
Desk Telephone
044-22209150, 044-24437300-Ex-279,289
Helpline / Mobile+91 7339282557
Contact Private Desk→

Contact – CMCHIS Insurance Desk

Cancer Institute (WIA), Adyar
Desk Telephone
044-24437300, 044-22209150-Ex-250,106
Official Emailcaninstwia@gmail.com
Contact CMCHIS Desk→

Important Information

Insurance approval is subject to insurer/TPA guidelines

Non-medical expenses are not covered

Any difference amount must be paid by the patient

Claim processing timelines may vary based on insurer

For claim queries, visit our Insurance Support Desks in person on the Ground Floor.