Your first visit

New PatientServices

Essential information for new patients: registration timings (7:30 AM - 11:00 AM), lifetime UHID card, step-by-step OPD navigation, and 24/7 priority emergency services.

Our dedicated team is here to guide you through every step of your clinical journey. To ensure your experience is as seamless and comfortable as possible, we have refined our registration process to prioritize your health and convenience. Please follow these steps for registration and consultation.

New patient services entrance

Registration Timings

  • Registration Window: 7:30 AM to 11:00 AM

  • Location: Dr. S. K. Campus — General / Special Registration Counters (OPD)

OUTPATIENT NAVIGATION

Step-by-Step Registration & Outpatient Process

01

Arrival

Proceed to the "May I Help You" counter at the General / Special Registration counter (OPD).

02

Registration & UHID

After completing the registration process you are assigned a UHID (Unique Hospital Identification Number). An appointment for clinical consultation is also given.

03

Guidance

Staff will direct you to the specific OPD suited for your medical needs.

Lifetime UHID Notice: Your UHID is valid for a lifetime across all Cancer Institute services. Please keep it safe for all future visits.

04

Consultation

You will be called to meet your doctor for clinical evaluation, consultation, and treatment planning.

Required Supporting Documents

Please bring the following documents (if applicable):

Identification

Aadhaar Card, ABHA Card, or other valid government-issued photo ID.

Medical History

Referral letters from treating doctors, previous laboratory reports, pathology/biopsy reports, or prior treatment history.

Priority Care: Emergency Services

Emergency Protocol

Immediate Access

For urgent medical needs, proceed directly to the Emergency department in Madhuram Narayan Block (Ground Floor).

Clinical Precedence

Specialists initiate critical care protocols immediately upon arrival.

Stress-Free Administration

We defer all paperwork until the patient is stable. Staff will gently guide family members through registration once immediate needs are met.